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transaction risk

When Natural Disasters Become Customer Relationship Disasters

Customers don’t want to hear that a data center across the country flooded, a cyberattack overwhelmed systems or a piece of equipment failed. In their eyes, it’s your fault. Regulators feel that way too. That’s why transaction risk is one of the 10 biggest vendor management risks facing financial institutions.

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country risk

Country Risk – Why It Pays to Choose Domestic Service Providers

If you think it’s tricky to keep track of the rules and regulations of your regulatory agency, imagine having to follow the legal, regulatory and operational requirements of foreign countries. That’s exactly what needs to happen if a vendor is conducting any segment of your business in another country. Country risk is “an exposure to economic, social, and political conditions in a foreign country that could adversely affect a vendor's ability to meet its service level requirements,” according to the FFIEC’s Appendix C: Foreign-Based Third-Party Service Providers.

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NGAGE 2019
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