Emery FCU Aces NCUA Exams

The Solution

Troy and his team enlisted Ncontracts, adding Ncontinuity, Ncontracts’ business resiliency platform for building, testing, communicating, and executing BCPs, to its existing suite of Ncontracts products. Emery also contracted for services with Ncontracts’ in-house business continuity experts to help meet an ambitious timeline.

“I really didn’t think we could get our BIA done. But Ncontracts’ team pulled it all together. By the time of our exam, we had the BIA the NCUA needed to see. I was over the moon—I sent your team thank you cards.”

Now that everything BCP-related resides in Ncontinuity, all Emery FCU has to do is tweak and test its plans, saving the credit union precious hours and resources while guarding against the consequences of failures in IT systems, cyber threats, and business processes. The credit union also benefits from integrations between Ncontinuity and Nvendor, Ncontracts’ solution for managing third-party vendor risk, for further insights and time savings.

The Results

A strong BIA and BCP in record time: “I wasn’t sure I had the capacity to do it, but with Ncontinuity and Ncontracts’ guidance, we were able to get our team to pull together and get that business impact analysis completed in our business continuity plan done.”

Confidence in its BCP: “I feel much greater confidence in our business continuity plan. Now, we have something we can build on—the heavy lifting is over. We can adjust as our risks change, but Ncontracts laid the foundation for our business continuity program.”

Fantastic exam results: “We got great, and I mean GREAT, feedback from our examiner on our BCP. The only thing they told us: this a fantastic plan, so now test it.

Keep pace with cyber risk: “We’re facing more financial risks every day, particularly from emerging cyber risks. With Ncontinuity and the expertise of its business continuity team, we can identify those risks and mitigate them to the highest degree possible.”

Leverage existing work in Nvendor: Ncontinuity seamlessly integrates with Nvendor, making it possible for Troy and Emery FCU to understand how vendors impact its business continuity planning. “With Nvendor and Ncontinuity as a combined solution, as I was doing our BIA, I could just reach into Nvendor since I already have our vendor risks built in there. It made the work of creating our business continuity plan much easier.”

Understand impact of vendor terminations on BCP: “Nvendor really helps with our BIA and continuity planning. For instance, if I have a vendor with an expiring contract, how does terminating the relationship impact our current services? The examiners wanted to see that, and Nvendor made it simple to report.”