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Operational Risk - Foreseeing the Unforeseen Costs of Outsourcing

Operational Risk - Foreseeing the Unforeseen Costs of Outsourcing

Operational risk is the risk of financial loss when processes, people or systems fail. It can hurt a financial institution in many ways, including these...

Dec 10, 2016 2 min read
Credit Risk - You’ll Take the Blame If Your Vendor Doesn’t Have the Credit

Credit Risk - You’ll Take the Blame If Your Vendor Doesn’t Have the Credit

See the definition of credit risk.

Dec 7, 2016 1 min read
The Human Side of Vendor Management - What Vendor Management Can Learn From HR

The Human Side of Vendor Management - What Vendor Management Can Learn From HR

Many financial institutions view vendors as a necessary evil, but extending a little trust to vendors goes a long way towards building a bridge to success.

Nov 15, 2016 3 min read
One Size Doesn't Fit All - Updated Guidance from CFPB on Third-party Service Providers

One Size Doesn't Fit All - Updated Guidance from CFPB on Third-party Service Providers

The CFPB clarifies guidance on how to treat vendors of different sizes and impacts after many have been treated with equal scrutiny regarding due diligence

Nov 9, 2016 2 min read
Surrogate Regulators: The Vendor Management / Fintech Connection

Surrogate Regulators: The Vendor Management / Fintech Connection

Should Fintech companies be regulated? With banks responsible for third-party services and the CFPB addressing regulatory concerns, is it necessary?

Nov 7, 2016 3 min read
Don’t Blow It at Exam Time - Pay Attention to the FFIEC Cybersecurity Assessment Tool

Don’t Blow It at Exam Time - Pay Attention to the FFIEC Cybersecurity Assessment Tool

Is FFIEC's cybersecurity assessment tool mandatory? It's worth your time to look at the big picture when making the decision to use it or not.

Nov 1, 2016 3 min read
Losing Control: Poor Compliance Controls Lead to $28.5 Million in Fines and Redress for Navy FCU

Losing Control: Poor Compliance Controls Lead to $28.5 Million in Fines and Redress for Navy FCU

Empty threats are rarely a good idea—and sometimes they are straight-up illegal. That’s the lesson $73 billion-asset Navy Federal Credit Union is learning.

Oct 27, 2016 2 min read
Your Vendor Shortlist is Not a State Secret

Your Vendor Shortlist is Not a State Secret

Keeping your vendor shortlist a secret may seem like a good idea, but protecting it only serves to limit your options as the buyer.

Sep 26, 2016 2 min read
How Not to Manage Risk–A Lesson Courtesy of Wells Fargo

How Not to Manage Risk–A Lesson Courtesy of Wells Fargo

Either Wells Fargo didn’t have strong enough account opening and management policies and procedures in place or there wasn’t a strong enough system ensure

Sep 20, 2016 2 min read
Are Your Third-Party Vendors Protecting the Rights of Servicemembers?

Are Your Third-Party Vendors Protecting the Rights of Servicemembers?

America’s armed forces protect our country—and the financial services industry is supposed to do the same for servicemembers.

Sep 2, 2016 1 min read
Preventing the Top 3 Vendor SLA Mistakes

Preventing the Top 3 Vendor SLA Mistakes

one of the most effective tools in a financial institution’s vendor management arsenal, but too many institutions make major mistakes when crafting SLAs.

Aug 25, 2016 1 min read
Compliance Emergency Room - Tracking Exam and Audit Findings

Compliance Emergency Room - Tracking Exam and Audit Findings

Your latest audit just revealed findings. What now? It's time to triage them in your compliance emergency room. What's that? Read more to find out.

Aug 24, 2016 3 min read
Vendor Mistake Costs Bank $10 Million

Vendor Mistake Costs Bank $10 Million

Think your bank is compliant and following the law? You can’t be sure unless you’re closely monitoring your vendors.

Aug 24, 2016 1 min read
BSA Meets Vendor Management

BSA Meets Vendor Management

How necessary is it to document your vendor selection process? If a new law in New York state is any indication, it’s becoming more and more important.

Aug 24, 2016 1 min read
What is Vendor Management?

What is Vendor Management?

If you've ever wondered, what is vendor management exactly, we've broken it down to help you understand if vendor management is right for you.

Aug 24, 2016 2 min read
Can Your Third-party Vendor Fend off Cyber Attacks?

Can Your Third-party Vendor Fend off Cyber Attacks?

What do the Bangladesh central bank and your third-party vendors have in common? They need to be taking steps to protect from cyber attacks.

Jun 15, 2016 1 min read
When Third-Party Vendors Mean Quadruple the Risk

When Third-Party Vendors Mean Quadruple the Risk

Financial institutions outsource to be efficient. Whether it’s offering competitive products and services or making good use of staff resources,

Jun 10, 2016 3 min read
5 Reasons to Smile About Regulatory Compliance

5 Reasons to Smile About Regulatory Compliance

If you are headed to San Diego for the ABA Regulatory Compliance Conference, please visit TRUPOINT in booth 415. Here are 5 things we're looking forward to…

Jun 9, 2016 2 min read
Four Ways to Ensure Your Vendors Are Prepared for Disaster

Four Ways to Ensure Your Vendors Are Prepared for Disaster

If you’re dependent on a third-party vendor that can’t quickly recover from a disaster, there’s a major gap in your own business continuity plan.

Jun 9, 2016 1 min read
The $30 Million Spreadsheet: The hidden costs of spreadsheets–and their mistakes

The $30 Million Spreadsheet: The hidden costs of spreadsheets–and their mistakes

As regulatory guidance has expanded the scope of regulations, risk and vendor management have grown more complicated. Enterprise risk management

May 16, 2016 3 min read
The OCC Walks the Enterprise Risk Management Walk—and So Should You

The OCC Walks the Enterprise Risk Management Walk—and So Should You

For years regulatory agencies have emphasized the importance of enterprise risk management (ERM). Now the OCC is taking its own advice.

Apr 21, 2016 2 min read
Cybersecurity Maturity: How Grown up is your Solution?

Cybersecurity Maturity: How Grown up is your Solution?

How effective is your cybersecurity solution? We look at this question and how to make improvements where necessary.

Feb 13, 2016 2 min read
Becoming Unbreakable: Why Business Continuity is Critical for FIs

Becoming Unbreakable: Why Business Continuity is Critical for FIs

Effective business continuity plans (BCPs) are essential for any business but especially critical for financial institutions.

Feb 5, 2016 1 min read
The Perps Behind Cyber Crime May Not Always Be Who You Think

The Perps Behind Cyber Crime May Not Always Be Who You Think

Have you heard of social engineers? You may imagine them as professionals who bring people from different backgrounds into fellowship for the greater good.

Jan 22, 2016 2 min read
Black Friday, Card Creepers, and Aluminum; Oh My!

Black Friday, Card Creepers, and Aluminum; Oh My!

A glimmer of hope in this hackable world began to shine on October 1, 2015, when the issuance of EMV “chipped” credit cards became mandatory. These chips..

Nov 19, 2015 2 min read
The FFIEC Brings the Board to the Block

The FFIEC Brings the Board to the Block

With the FFIEC’s November 2015 release of the organization’s IT Technology Examination Handbook, many financial institutions’ board members get surprises.

Nov 18, 2015 1 min read
EMV chips are here. Are you ready?

EMV chips are here. Are you ready?

Financial institutions need to prepare for the EMV chip mandates. Specifically, equipment and operational requirements, parameters, controls and procedures

Nov 17, 2015 2 min read
The Auditors are Coming! The Examiners are Coming!

The Auditors are Coming! The Examiners are Coming!

If you haven’t considered switching to an automated process, you may want to before your next audit or exam. Think about how quickly you can create to do

Nov 10, 2015 1 min read
Yellen ain't yellin'

Yellen ain't yellin'

Recent Fed news indicates that Federal Reserve Chair Janet Yellen, in her speech at a conference of bankers and financial leaders at the Federal Reserve

Oct 28, 2015 2 min read
EMV Chips with No Service Dips

EMV Chips with No Service Dips

EMV – which stands for Europay, MasterCard, and Visa – is a global standard for cards equipped with computer chips.

Oct 27, 2015 2 min read