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One Ransomware Attack. 60 Credit Union Outages. Countless Upset Members.

One Ransomware Attack. 60 Credit Union Outages. Countless Upset Members.

How a ransomware attack on one solution upended an entire third-party service provider, leading to outages at 60 credit unions.

Dec 7, 2023 3 min read
Are You Giving Employees What They Want? (And Other Conference Takeaways)

Are You Giving Employees What They Want? (And Other Conference Takeaways)

Employees want to be treated with empathy and integrity—or they’ll leave

Feb 16, 2023 3 min read
How Have Critical Vendors Performed During the COVID-19 Pandemic?

How Have Critical Vendors Performed During the COVID-19 Pandemic?

The COVID-19 pandemic has been a trying time for everyone—including financial institutions working with third-party vendors.

Sep 10, 2020 2 min read
Incident Tracking: 4 Benefits & 5 Best Practices

Incident Tracking: 4 Benefits & 5 Best Practices

Incident tracking is an important part of any vendor management system with many benefits and can be an effective tool when handled properly.

Aug 27, 2020 3 min read
Did Your Vendor Need PPP Funds?

Did Your Vendor Need PPP Funds?

Did one of your critical third-party vendors need Paycheck Protection Program (PPP) funds?

Jul 14, 2020 3 min read
Due Diligence Documentation: 9 Common Mistakes

Due Diligence Documentation: 9 Common Mistakes

Vendor due diligence is a regulatory requirement of the vendor management process. Financial institutions are required

Jun 9, 2020 3 min read
9 Benefits Of Vendor Management Software Vs Manual Tracking

9 Benefits Of Vendor Management Software Vs Manual Tracking

When it comes to vendor management software, some financial institutions rely on a combination of spreadsheets, email, and shared drive files.

May 28, 2020 3 min read
OCC Releases Final CRA Modernization Rule: What You Need to Know
CRA

OCC Releases Final CRA Modernization Rule: What You Need to Know

The OCC released its final Community Reinvestment Act (CRA) rule last week, shortly before Comptroller Joseph Otting stepped down.

May 26, 2020 3 min read
3 Common Questions About Vendor Response To COVID-19

3 Common Questions About Vendor Response To COVID-19

Monitoring critical vendors’ response to COVID-19 and the effectiveness of their ongoing business continuity management (BCM)

May 19, 2020 2 min read
Pandemic Planning: 10 Questions to Ask Your Vendors About Coronavirus Preparedness

Pandemic Planning: 10 Questions to Ask Your Vendors About Coronavirus Preparedness

As COVID-19 spreads across the country at an alarming pace, creating panic, quarantines, and serious health risks, it’s important to make sure your...

Mar 12, 2020 4 min read
7 Best Practices for Aligning Fintech With Your Business Strategy

7 Best Practices for Aligning Fintech With Your Business Strategy

Fintech is one of the buzziest trends in financial services right now, and no financial institution wants to be left behind.

Mar 3, 2020 2 min read
4 Features Every Vendor Management Solution Needs 

4 Features Every Vendor Management Solution Needs 

A vendor management software solution organizes existing processes and documentation while showing how vendor relationships and policies can be improved. 

Sep 16, 2019 4 min read
4 Key Risks Facing the Banking Industry, According to the OCC

4 Key Risks Facing the Banking Industry, According to the OCC

As the banking industry has undergone major changes, the top risks have also evolved. Here are the four biggest risks facing banks today, from the OCC.

May 22, 2019 7 min read
5 Free Compliance Resources to Download and Share

5 Free Compliance Resources to Download and Share

Get 5 valuable, free, compliance resources to download and share with your colleagues, including a brand-new Fair Lending training module!

May 15, 2019 3 min read
Are You Making This Common Vendor Management Mistake Observed by the FDIC?

Are You Making This Common Vendor Management Mistake Observed by the FDIC?

FIs aren’t doing enough to ensure their contracts with third-party vendors sufficiently address business continuity and incident response.

Apr 10, 2019 2 min read
7 Risks that Third-Party Vendors Pose to Your Financial Institution

7 Risks that Third-Party Vendors Pose to Your Financial Institution

In 2019, vendor risk management remains a key concern for financial institutions in the US. There’s a good reason for that! Here are...

Mar 27, 2019 7 min read
Third-Party Management of Cloud Computing

Third-Party Management of Cloud Computing

While 'the cloud' may seem mysterious to the layperson, there shouldn’t be anything secretive about your third-party vendors’ cloud use. If your vendor

Jan 30, 2019 3 min read
You Got SOC Questions? We Got SOC Answers!

You Got SOC Questions? We Got SOC Answers!

Did you ask a question during our live broadcast of How to Leverage SOC and SSAE 18 Reports Throughout Every Department of Your Financial Institution?

Dec 3, 2018 3 min read
Inherent Risk

Inherent Risk

Inherent risk is the risk that exists naturally when there are no safeguards in place to avoid trouble.

Nov 12, 2018 1 min read
OFAC, Cyber Risk & Third-Party Vendors: What You Need to Know

OFAC, Cyber Risk & Third-Party Vendors: What You Need to Know

Bankers know they shouldn’t do business with parties sanctioned by the OFAC - as the agency has reminded us in its most recent statement on sanctions and

Nov 8, 2018 2 min read
5 Ways Intelligent Branch Planning Can Save Your Bank Millions
CRA

5 Ways Intelligent Branch Planning Can Save Your Bank Millions

Here are 5 clear ways that intelligent branch planning can save your bank or credit union millions of dollars, with the numbers to prove it.

Nov 7, 2018 4 min read
Lessons from a Fintech O.G.

Lessons from a Fintech O.G.

When Phil Meinert began his career in computer programming, the first wave of fintech development had just begun. If you think it’s hard to implement new

Oct 30, 2018 9 min read
3 Types of Vendor Monitoring

3 Types of Vendor Monitoring

How do you know whether your vendors are actually doing what they say they are doing? It comes down to three key types of vendor monitoring...

Oct 17, 2018 4 min read
Coming to a GSE Near You: Better Third-Party Risk Management via FHFA Guidance

Coming to a GSE Near You: Better Third-Party Risk Management via FHFA Guidance

If you’ve been holding off on formalizing your approach to vendor management, this is another sign that you need to get on board.

Oct 10, 2018 2 min read
Sharing BSA Resources with Another Institution? Third-Party Vendor Management Rules Apply

Sharing BSA Resources with Another Institution? Third-Party Vendor Management Rules Apply

Regulators have given financial institutions a green light for sharing BSA resources in some situations, but proper third-party vendor management practices

Oct 9, 2018 1 min read
5 Features Every Vendor Management Software Solution Should Have

5 Features Every Vendor Management Software Solution Should Have

Here are the top five features to look for when selecting a vendor management software solution...

Aug 13, 2018 8 min read
Examining the Examiner: What the OIG Has to Say About the FDIC

Examining the Examiner: What the OIG Has to Say About the FDIC

Your regulator may seem like an all-powerful force, but everyone answers to somebody. In the case of the FDIC it’s the (OIG)

Jul 26, 2018 3 min read
Should You Outsource Vendor Management?

Should You Outsource Vendor Management?

For years, financial institutions have outsourced a variety of activities to third-party vendors creating a new conundrum: Should vendor management be

Jun 28, 2018 4 min read
Notifying Clients of Data Breaches: Which State Law Should We Follow?

Notifying Clients of Data Breaches: Which State Law Should We Follow?

Your financial institution is regulated by one state but has an office in another state. Which state’s law do you follow in the event of a data breach?

May 22, 2018 2 min read
How to Respond When a Vendor Gets Hacked

How to Respond When a Vendor Gets Hacked

A vendor data breach is a nightmare for any bank or credit union. From the financial cost to the bad press to the regulatory attention, data breaches pose

May 11, 2018 4 min read