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The Future of Vendor Management: What the Proposed Federal Third-Party Guidance Means for Your Bank

The Future of Vendor Management: What the Proposed Federal Third-Party Guidance Means for Your Bank

Risk Management aims for a unified approach to vendor management, integrating oversight and accountability.

Jul 22, 2021 3 min read
How Third-Party Oversight and Complaint Management Could Have Prevented an $11.5 Million UDAAP Enforcement Action—and What It Means for Your Vendor Management

How Third-Party Oversight and Complaint Management Could Have Prevented an $11.5 Million UDAAP Enforcement Action—and What It Means for Your Vendor Management

Poor vendor oversight, complaint management, and risk controls hurt consumers.

Jul 20, 2021 4 min read
3 Ways to Identify Critical Vendors for your Financial Institution

3 Ways to Identify Critical Vendors for your Financial Institution

Are you making this critical vendor management policy mistake? It may be time to review your policies.

Jun 8, 2021 2 min read
Vendor Management: Which ‘Friend’ Will Be There for You?

Vendor Management: Which ‘Friend’ Will Be There for You?

We thought we’d have a little fun with Friends by asking which Friend you’d hire for a vendor management role at your financial institution.

May 27, 2021 4 min read
6 Features to Look for in a Contract Management Software

6 Features to Look for in a Contract Management Software

Here are 6 features a contract management software should have to improve how financial companies manage third-party vendor contracts.

Apr 29, 2021 2 min read
How to Lighten Your Vendor Management Workload

How to Lighten Your Vendor Management Workload

Here are the most effective ways to lighten your vendor management workload while still ensuring your vendors are properly managed.

Apr 13, 2021 4 min read
How Should the 3 Lines of Defense Work in a Vendor Management Program?

How Should the 3 Lines of Defense Work in a Vendor Management Program?

The Three Lines of Defense helps banks, credit unions, mortgage companies and fintechs build and effectively manage the vendor management lifecycle

Mar 23, 2021 4 min read
How to Review Critical Vendors' Cybersecurity

How to Review Critical Vendors' Cybersecurity

A good vendor management is a place to review and assess the cybersecurity of critical vendors.

Mar 2, 2021 4 min read
3 Lessons Learned from a Third-Party Vendor Breach

3 Lessons Learned from a Third-Party Vendor Breach

Late last year while the SolarWinds breach was drawing attention another third-party vendor breach was also wreaking havoc - here are the 3 lessons learned

Feb 18, 2021 3 min read
Halloween Fun: Spook-tacular Risk, Compliance & Vendor Management Stories

Halloween Fun: Spook-tacular Risk, Compliance & Vendor Management Stories

We’ve put together a collection of our best Halloween-themed risk, compliance, and vendor management blog posts.

Oct 29, 2020 1 min read
Is Your Vendor Prepared for Disaster?

Is Your Vendor Prepared for Disaster?

Recent analysis conducted by the FDIC’s OIG finds that just half of vendor contracts it reviewed “explicitly included business continuity provisions.”

Sep 22, 2020 3 min read
Vendor Due Diligence: Don't Make This SOC 2 Report Mistake

Vendor Due Diligence: Don't Make This SOC 2 Report Mistake

Make sure to engage in due diligence with your third-party vendor and avoid critical SOC 2 report mistakes.

Aug 4, 2020 5 min read
Did Your Vendor Need PPP Funds?

Did Your Vendor Need PPP Funds?

Did one of your critical third-party vendors need Paycheck Protection Program (PPP) funds?

Jul 14, 2020 3 min read
Does Your Vendor Management Program Measure Up to the DOJ Expectations?

Does Your Vendor Management Program Measure Up to the DOJ Expectations?

Every FI knows that regulatory agencies evaluate their vendor management program as part of the exam process. The Justice Department does too.

Jun 29, 2020 2 min read
Third-Party Vendors & Compliance Risk: 10 High-Risk Compliance Situations

Third-Party Vendors & Compliance Risk: 10 High-Risk Compliance Situations

That’s the situation financial institutions face when a third-party vendor acting on behalf of the bank doesn’t comply with laws and regulations.

Jun 18, 2020 3 min read
Are Your Vendors Flexible in a Crisis?

Are Your Vendors Flexible in a Crisis?

From the Paycheck Protection Program to mortgage forbearance, FIs have scrambled to adjust to new rules and help customers obtain much-needed funding.

May 12, 2020 2 min read
Finastra, World’s Third-Largest Fintech, Responds to Ransomware Attack

Finastra, World’s Third-Largest Fintech, Responds to Ransomware Attack

Finastra, the third-largest fintech company in the world, took its servers offline Friday to protect its data after detecting a ransomware attack, the

Mar 26, 2020 1 min read
3 Take-aways from the OCC Third-Party Vendors Relationship FAQ

3 Take-aways from the OCC Third-Party Vendors Relationship FAQ

The OCC released a Frequently Asked Questions (FAQ) supplement to OCC Bulletin 2013-29 that gives more clarity on regulations around third-party vendors.

Mar 10, 2020 3 min read
How Not to Save Money on Vendor Management

How Not to Save Money on Vendor Management

Earlier this month Federal Reserve Governor Michelle Bowman announced that the Federal Reserve is working with the other supervisory agencies to update its

Mar 5, 2020 4 min read
Are Vendors Your Biggest Obstacle to Fintech Adoption? It Might Not Be Their Fault

Are Vendors Your Biggest Obstacle to Fintech Adoption? It Might Not Be Their Fault

Once your FI has laid out its strategic goals, it needs to know if a vendor will have the products and services it needs to accomplish them.

Jan 23, 2020 2 min read
When Customers Invite Third-Party Risk

When Customers Invite Third-Party Risk

In a world where consumers are often willing to trade privacy for convenience, even banking passwords are no longer sacrosanct.

Jan 9, 2020 4 min read
Vendor Employees Gone Wild: Structuring Vendor Contracts to Guard Against Rogue Insiders & Cyber Threats 

Vendor Employees Gone Wild: Structuring Vendor Contracts to Guard Against Rogue Insiders & Cyber Threats 

Capital One and its credit card applicants and customers are not having a good week.

Aug 1, 2019 5 min read
A Model CIO: Equifax CIO Keeps Showing Us How *Not* to Respond to a Breach

A Model CIO: Equifax CIO Keeps Showing Us How *Not* to Respond to a Breach

The big news out of Equifax this week is its $700 million settlement as a result of its 2017 data breach. It’s the most expensive breach settlement ever.

Jul 30, 2019 3 min read
3 Elements of a Vendor Cyber Monitoring Program

3 Elements of a Vendor Cyber Monitoring Program

An FI’s vendor management program is part of its enterprise risk management. Vendor management can’t be done in a vacuum.

Jul 9, 2019 2 min read
Another Vendor Behaving Badly: Failed Vendor Management Results in $236K+ Consent Order

Another Vendor Behaving Badly: Failed Vendor Management Results in $236K+ Consent Order

Failing to engage in appropriate third-party vendor planning, due diligence, contract negotiations, and ongoing monitoring has bad results.

Jul 2, 2019 2 min read
What to Do When You’re Worried About Your Vendor’s Finances

What to Do When You’re Worried About Your Vendor’s Finances

How do you know your vendor is in trouble and what can you do if it is? Read on to find out.

Jun 12, 2019 2 min read
Brokered Deposits & Vendor Management

Brokered Deposits & Vendor Management

As the industry pushes for more flexibility to make it easier to work with deposit brokers, bankers can help make their case with strong vendor management.

May 10, 2019 3 min read
Are You Making This Common Vendor Management Mistake Observed by the FDIC?

Are You Making This Common Vendor Management Mistake Observed by the FDIC?

FIs aren’t doing enough to ensure their contracts with third-party vendors sufficiently address business continuity and incident response.

Apr 10, 2019 2 min read
3 Tips for Avoiding an Equifax-Style Breach

3 Tips for Avoiding an Equifax-Style Breach

When one of the nation’s largest credit reporting companies reports a breach involving the private financial data of over 145 million Americans, people

Mar 27, 2019 4 min read
Why Vendor Cyber Monitoring Matters

Why Vendor Cyber Monitoring Matters

No matter how strong a financial institution’s own cyber defenses are, it’s really only as strong as its weakest vendor.

Mar 21, 2019 2 min read